Customer Service 1-800-335-7319
Customer Service 1-800-335-7319

Customer Service 1-800-335-7319

Shipping Information

EVERWhite manufactures and distributes whiteboards, bulletin boards and other presentation items from our metropolitan Philadelphia facilities in Bucks County, Pa.

Most items up to and including 36” × 48” can be shipped by UPS. Other boards are shipped via freight carrier.

It is the customer’s responsibility to unload shipments. To arrange for orders other than dock-to-dock delivery, please contact EVERWhite customer service at 800-335-7319 or Additional charges will apply.

Freight Responsibilities

Inspect your delivery before signing the delivery receipt. It is advisable to unpack your delivery and check for concealed damage. (Read about our special packaging designed to protect whiteboards in transit.)

Your delivery should appear in good condition and in accordance with the quantity indicated on the delivery receipt.

In case of damage or shortages, please follow this procedure to ensure prompt resolution or credit.

  1. You have the right to reject the shipment in the event of damage. Should that occur, the shipment will be returned to EVERWhite for claim.
  2. If delivery is accepted, note the nature of the damage or shortage on the delivery receipt. Please make sure the delivery person also makes note of the exception on the delivery receipt.
  3. Notify your EVERWhite customer service representative of the situation promptly at (800) 335-7319 or
  4. If delivery is accepted, save all damaged product and affected shipping cartons for inspection purposes until notified by EVERWhite.
  5. If concealed damage is discovered after delivery and the receipt is signed clear, notify EVERWhite immediately. Due to deadlines imposed by freight carriers, you have 3 days to report concealed damage.

Following these procedures will allow EVERWhite to file claims with freight carriers on your behalf.

All shipping prices are based on F.O.B. origin. There is an additional $50 fee for delivery to residential addresses. Freight is prepaid and added, excluding locations outside the continental U.S., which will be shipped freight prepaid and added to any port in the continental United States. The Customer is responsible for all accessorial charges, which consist of, but are not limited to, charges such as inside delivery, residential charges, redelivery charges, address corrections, call before delivery, and use of other size vehicles. EVERWhite will not be responsible for special routing or delivery instructions not noted at the time of the order.

If you have any questions, contact EVERWhite customer service at (800) 335-7319 or